**Please double-check spelling! We can not change it once your order has been placed. Font is case sensitive - cannot be ALL uppercase.**

If you have specific design requests - you MUST leave a note at checkout

Tote Bag Details:

• 14x16 inch
  
• Spun Polyester Bag with Black Cotton Handles
  
• Double Sided Printing

Care Instructions:

• Dry Clean / Spot clean with a damp cloth

STANDARD DELIVERY AND PROCESSING

Shipping carriers may experience delays beyond the estimated arrival date. Unfortunately, Caden Lane has no control over these shipping carrier delays. All delivery timelines listed at checkout are estimates only and may vary. If your package tracking states "Arriving Late", please contact your selected shipping carrier for more information. 

Personalized Items:

All personalized items typically ship within 3-5 Business days. 

Items ordered together may not arrive in the same box since some items are custom-made and may require extra care.

In stock items typically ship within 3-5 business days.

Inventory Products ship quickly. Personalized and made to order items take a few days to produce. On occasion, if your order contains a back-ordered product, we may need to hold item(s) in-order to ship the complete order. Back-ordered inventory is identified on the product page. If you have questions about your order please email us at [email protected]. 

Shipping costs are based on the items ordered and the ship to address.

FREE SHIPPING

Free shipping may be applied on orders over $10 with code FREESHIPME. Please keep in mind that this code can not be combined with any other promotional discount codes. Unfortunately, free shipping is not available for international customers at this time. 

REFUSED DELIVERY

Any refused delivery may be subject to additional fees or a restocking fee. We recommend contacting us prior to refusing the delivery to avoid additional charges.

INTERNATIONAL SHIPMENTS

All of our items ship from within the United States. Prices are shown in US dollars. International shipments are not eligible for free shipping offers.

We are happy to ship packages internationally including Canada, Mexico and overseas. Import duties, taxes, and charges ARE included in the shipping charge for UPS selected.

All international shipments will ship out when the order is ready in full. Due to shipping orders complete, shipping time-frame may extend to 3-4 weeks. Please check to see if items you ordered are Special Order Items or Back/Pre-Order Items. If you have questions regarding your shipping time-frame, please email us at [email protected]

All international sales are FINAL SALES.