Privacy Policy

Caden Lane + Lane & Leash Privacy Policy 

Last Updated: August 12, 2026

KatyElaine, Inc. d/b/a Caden Lane, together with its affiliates, including the Lane & Leash Entity (as defined below) (collectively, "Caden Lane" "our," "we," or "us"), values and respects the privacy of its customers and visitors.

This Privacy Policy provides you with detailed information about how Caden Lane and its subsidiaries, divisions, affiliates, brands (including Lane & Leash), and other companies that link to this Privacy Policy collect, use, disclose, and otherwise process Personal Information, and describes your choices and rights. We encourage you to read this Privacy Policy carefully and if you have any questions to contact us using the methods listed below.

We may collect Personal Information via our website (the "Website"), mobile app (the "App"), in our offline interactions with you, such as when you contact customer service or participate in an in-person event, or when you otherwise interact with our brands (collectively, our "Services"). By using our Services, you agree to the collection, use, and disclosure of your Personal Information as described in this Privacy Policy. If you do not agree, please do not use our Services.

Our Brands. The Website offers products from the Caden Lane brand (baby and kids' apparel, accessories, and home goods) as well as from our affiliated brand Lane & Leash, which offers pet apparel and accessories. The Lane & Leash brand is owned and operated by KatyElaine, Inc. (the "Lane & Leash Entity"). Both brands are sold through the same Website, customer account system, shopping cart, and checkout, and KatyElaine, Inc. operates the Website and processes all orders placed through it. All references in this Privacy Policy to "Caden Lane," "we," "our," or "us" include KatyElaine, Inc. and its affiliates, including the Lane & Leash Entity. Personal Information you provide in connection with either brand is collected into a single customer database and may be used by and shared between KatyElaine, Inc. and the Lane & Leash Entity for both brands as described in this Privacy Policy, including to send you marketing communications about either brand's products. Purchases of Lane & Leash products may appear on your order confirmations, receipts, and payment card statements under the Caden Lane or KatyElaine, Inc. name.

For purposes of this Privacy Policy, "Personal Information" means information that identifies, relates to, describes, is reasonably capable of being associated with, or could reasonably be linked, directly or indirectly, to you or your household. "Personal Information" does not refer to aggregated or de-identified information that is not reasonably capable of being associated with or linked to you. Information about your pet (such as your pet's name, breed, or size) is generally not Personal Information about you, but where it is linked to you or your household, we treat it as described in this Privacy Policy.

1. Notice at Collection of Personal Information

We collect the categories of Personal Information listed in the table below. Our marketing and advertising activities may be considered a "sale," "share," or "targeted advertising" under applicable U.S. state privacy laws. The chart below indicates the categories of Personal Information that we may "sell" or "share" to data analytics partners, advertising technology partners, or social media platforms for advertising or marketing purposes. We do not knowingly sell or share Personal Information about individuals under the age of 18.

To opt out of sales, sharing, or targeted advertising, please use the link in the footer to opt out. You may also choose to enable online, where available, a universal tool that automatically communicates your opt-out preferences, such as the Global Privacy Control ("GPC"). Where technically feasible, we will process the GPC signal as a request to opt out.

• Identifiers, including names, shipping addresses, email addresses, online identifiers, IP addresses, account names, and other similar identifiers (e.g., social media identifiers). — Yes

• Personal information categories listed in the California Customer Records statute, including names, addresses, telephone numbers, and payment card information. — No

• Protected classification characteristics under California law or federal law, including age and sex/gender expression. — No

• Commercial information, including purchase history across our brands, reviews, interests, product preferences, pet information you choose to provide, survey responses, gift registry items, participation in the Caden Lane Rewards program, or similar. — Yes

• Internet or other electronic network activity information, including internet browsing history, search history, and information regarding interactions with the Website and advertisements. — Yes

• Visual information, such as photographs or social media posts. — No

• Inferences, meaning inferences drawn from any of the information in the above-listed categories of information. — Yes

Employees, Contractors, and Job Applicants: In addition to the categories of Personal Information listed above, we may collect professional or employment-related information (i.e., resume, work history, credentials, information to administer payroll and benefits), educational background, and sensitive Personal Information (i.e., social security number, passport number) for purposes of recruiting and hiring talent, human resources operations, determining work authorization, or similar. We may collect this Personal Information from you, from your references, or from third party data companies (i.e., when we conduct background checks). We do not "sell" or "share" these categories of Personal Information or use sensitive Personal Information to infer characteristics about you.

Our Business and Commercial Purposes for Collecting and Using Personal Information

We generally collect and use the above-listed categories of Personal Information to:

• Operate and Improve our Business. We use Personal Information to provide our Services to you, to increase the efficiency of our business, and to improve our Website, App, products, and services.

• Process Transactions and Facilitate Customer Service. We use your Personal Information to complete purchases, to send you confirmations and administrative messages, and to perform customer service functions.

• Marketing and Advertising. We use your Personal Information to market our services to you, to personalize the Website, and to deliver information to you that we think may be of interest to you, such as articles, news, or information about various promotions and products. This includes marketing either of our brands (Caden Lane or Lane & Leash) to you based on your interactions with the other, and "targeted advertising" as defined by applicable U.S. law.

• Analytics. We will use your Personal Information to help us better understand your interests and needs, such as by engaging in analysis and research regarding use of the Website, App, and our products and services. We may monitor and analyze usage and trends to compile statistical information which we may use internally or provide to third parties.

• Security and Fraud Prevention. We use your Personal Information to perform security and fraud prevention functions for the Website.

• Required by Law. We collect and use your Personal Information as required by law, for compliance purposes, or as we deem necessary to investigate or remedy any actual or potential violation of our policies or to protect the rights, property, and safety of Caden Lane or others as we deem appropriate.

• With your consent. We may collect and use your Personal Information to fulfill any other purpose for which you provide your information or as explained to you at the point of information collection.

• Employment purposes. If you are a Caden Lane employee, or if you apply for an opportunity with Caden Lane, we will use your Personal Information to process and evaluate your application, to prepare and maintain employment records, to provide an electronic means for paying you through automatic deposits, and to provide you with employment related benefits.

Retention of Your Information

We store the Personal Information we collect for as long as it is necessary to complete the purposes for which it was collected. This is determined by considering the purposes for which it was obtained in accordance with applicable laws. Our retention period is based on: (1) the nature of our relationship with the data subject, and (2) any legal obligations we are bound to fulfill.

2. Collecting Your Information

We may collect the Personal Information about you described above in the Notice at Collection in a variety of ways, including when you provide information directly to us or automatically when you visit our Website.

Information You Provide

• When you use our Services. We collect your Personal Information such as contact information, transaction history, or photographs that you choose to share when you purchase products or Services through the Platform, complete surveys, or post reviews to the Platform. If you shop our Lane & Leash brand, this may also include information about your pet that you choose to provide, such as your pet's name, breed, or size (for example, for personalized products).

• When you make a purchase. When you make a purchase of Caden Lane or Lane & Leash products, we collect Personal Information, including your payment card details, financial account information, security codes, and billing address—most of which you are providing to Shopify, Amazon Pay, PayPal, or Google Pay, whose own privacy policies apply.

• When you apply to be a Brand Ambassador or Influencer. We offer opportunities to promote the Caden Lane and Lane & Leash brands, and we may ask you for your Personal Information, such as contact information, children's information, social media handle or other details, or payments information, when you request to participate.

• When you provide information about a third party. If you send someone else a communication from our Services, such as sending a present or promotion to a friend or using the Refer a Friend service, the Personal Information you provide (e.g., name, contact information) may be used to facilitate communication with such person.

• When you interact with our social media. We collect certain types of Personal Information such as when you interact with our social media pages, including the social media pages of either of our brands.

Information We Automatically Collect

• Device and browser information. This includes your device's IP address and/or other unique identifiers, browser type, device type, internet service provider, and operating system.

• Usage information. This includes the date and time of your visit, the pages you view immediately before and after you access our Services, the areas or pages of our Services that you visit, the amount of time you spend viewing or using our Services, items placed or left in your online shopping cart with us, keystrokes, mouse movements, form field entries, recordings of chat sessions or your use of and inputs to other tools, and other use and overall engagement with our Services.

• Marketing information. If you receive an email from us, information may be collected about your interactions with the message (e.g., whether you opened, forwarded, or clicked through to our website) or, if you receive an ad served in connection with our Services, we may receive analytic data regarding your engagement with that ad.

• Third-party analytics. This includes how our Website and Services are used, and how to improve their effectiveness as well as the effectiveness of any related content.

Cookies, web beacons, and tracking technologies. We and our third-party service providers and partners use cookies, web beacons, and other tracking technologies in order to collect, use, and share your Personal Information as described in this Privacy Policy. These technologies are useful for storing your preferences and settings, enabling you to sign-in, gathering information such as browser type and operating system, providing interest-based advertising, combating fraud, analyzing how our Website or Services perform, and fulfilling other legitimate purposes.

Our use of Google Analytics and Advertising Technologies. Our Website uses technology provided by Google to facilitate advertising and reporting. We implement Google Analytics cookies to collect Personal Information about you when you visit our website for purposes of remarketing, impression reporting, and demographic and interest reporting. This information includes browsing and purchase information, and can be combined with other data related to you collected through Google's advertising cookie or other third-party technology. You can opt-out of the use of this technology through the Google Analytics opt-out browser add on, Google Ad Settings, and Ad Settings for mobile apps.

Rakuten Technologies. Caden Lane, in collaboration with the Rakuten Affiliate program, may collect Personal Information when you interact with our digital property, including IP addresses, digital identifiers, information about your web browsing and app usage and how you interact with our properties and ads for a variety of purposes, such as personalization of offers or advertisements, analytics about how you engage with websites or ads and other commercial purposes. For more information about the collection, use and sale of your personal data and your rights, please see the Rakuten Privacy Policy  or Opt Out Form.

Third Party Sources of Personal Information

We may receive Personal Information from other sources, including:

• Business partners, including companies that co-sponsor our promotions.

• Advertising and analytics partners, including online advertising networks and analytics providers.

• Social media platforms, including Facebook, X, YouTube, Pinterest, Snapchat, and Instagram. The information we receive from any social media platform is dependent upon its policies and your settings on that platform.

• Friends or relatives, including when your family, friends, or personal contacts provide your Personal Information to us because they think you may be interested in our products and Services or they want to share a product or service with you.

• Other companies that may provide Personal Information to supplement what we already know about you, including data aggregators or data brokers.

Combination of Information

We may combine Personal Information that we receive from various sources. For example, we may combine Personal Information that we collect from you offline with Personal Information we collect from you through our Services, and we may combine Personal Information collected in connection with the Caden Lane brand with Personal Information collected in connection with the Lane & Leash brand. Similarly, we may combine Personal Information that we receive from third parties with Personal Information we already have about you. We use, disclose, and protect combined Personal Information as described in this Policy.

3. Sharing Your Information

We may share each category of your Personal Information with the following categories of recipients:

• Our affiliates, subsidiaries, and brands. We may disclose your Personal Information to our affiliated companies or subsidiaries, including the Lane & Leash Entity, and your Personal Information is used across our brands, including Caden Lane and Lane & Leash, as described in this Privacy Policy.

• Service providers, suppliers, and payment processing providers. We disclose your Personal Information to our service providers, suppliers, and payment processors that provide business, professional, financial, or technical support services to us, help us operate our business and the Services, or administer activities on our behalf. Our service providers, suppliers, and payment processors use your Personal Information in connection with providing services to us or on our behalf.

• Other partners. We disclose your Personal Information to our marketing partners, advertising networks, data analytics providers, and social networks for advertising and marketing purposes. As provided in the Notice at Collection above, these disclosures may constitute a "sale," "share," or "targeted advertising" under applicable U.S. state privacy laws.

In certain circumstances, we may disclose each category of your Personal Information to:

• Competent governmental, regulatory, and public authorities. We may disclose your Personal Information to government and law enforcement authorities, in each case to comply with legal or regulatory obligations or requests.

• Relevant third parties as part of a corporate transaction. In the event of a reorganization, merger, sale, joint venture, assignment, transfer, or other disposition of all or any portion of our business, assets, or stock (including in connection with a bankruptcy or similar proceeding, or in connection with the formation or restructuring of the Lane & Leash Entity), we may disclose or transfer your Personal Information to certain third parties, such as the acquiring entity and its advisers.

• Other third parties. We will disclose your Personal Information to other third parties at your direction or with your consent. Additionally, we will disclose your Personal Information as we believe necessary or appropriate to: (a) comply with applicable law; (b) enforce our terms and conditions; (c) protect our operations; (d) protect our rights, privacy, safety, or property, and/or those of you or others; and (e) allow us to pursue available remedies or limit damages that we may sustain.

• With your consent. We may disclose your Personal Information for other reasons that we will describe at the time of information collection or prior to disclosing your information.

Please note that we may de-identify or aggregate Personal Information so that it will no longer be considered Personal Information and disclose such information to other parties for purposes consistent with those described in this Privacy Policy.

4. Your Privacy Choices and Rights

State Privacy Rights and Requests

Residents of California, Colorado, Connecticut, Delaware, Indiana, Iowa, Kentucky, Maryland, Minnesota, Montana, Nebraska, New Hampshire, New Jersey, Oregon, Rhode Island, Texas, Tennessee, Utah, Virginia, or any other state with an applicable privacy law have certain rights relating to the collection, use, disclosure, and other processing of their Personal Information. The exact scope of these rights may vary by state.

• Right to Know: You may have the right to know what Personal Information we have collected about you, including the categories of sources from which the Personal Information is collected, the business or commercial purpose for collecting, selling, or sharing Personal Information, the categories of third parties to whom we disclose Personal Information, the categories of Personal Information disclosed to third parties, and the specific pieces of Personal Information we have collected about you. Please note that we may not be required to respond to your requests "to know" or access specific pieces of Personal Information more than twice in any 12-month period.

• Right to Request List of Categories of Third Parties. You may have the right to request a list of the categories of third parties to which we have disclosed your Personal Information.

• Right to Request Specific List of Third Parties. You may have the right to request a list of the specific third parties with whom we have shared or sold your Personal Information.

• Right to Data Portability: You may have the right to access your information in a portable format.

• Right to Delete: You may have the right to request that we delete Personal Information that we have collected from or about you, subject to certain exceptions.

• Right to Correct: You may have the right to correct inaccurate Personal Information that we may maintain about you, subject to appropriate verification.

• Right to Opt Out of Certain Types of Personal Information Uses and Disclosures: You may have the right to opt out of the "sale" or "sharing" of your Personal Information, or the use and disclosure of your Personal Information for "targeted advertising" (as these terms are defined in applicable law).

Requests you submit under this section apply to Personal Information held about you by KatyElaine, Inc. and the Lane & Leash Entity across both of our brands, Caden Lane and Lane & Leash.

To exercise any of the above listed privacy rights, please send an email to [email protected] with the subject line "Privacy Rights Request" or submit a request through our Do Not Sell or Share My Personal Information page. You are not required to create an account to exercise your state privacy rights. As part of our verification process, we may ask you to: submit additional information, use identity verification services to assist, or, if you have set up an account on our website, to sign into your account as part of our identity verification process. Verification is not required for opt-out requests.

To exercise your opt out rights, please use the "Do Not Sell or Share My Personal Information" link in the footer of our site. Alternatively, where available, you may choose to enable a tool that automatically communicates your opt-out preferences to all businesses that you interact with online. If you enable a browser-based opt-out preference signal, such as the Global Privacy Control ("GPC"), upon receipt or detection, and where technically feasible, we will treat the signal as a valid request to opt out of the sale or sharing of Personal Information linked to that browser and any consumer profile we have associated with that browser. Please note that if you use different browsers or browser profiles, you will have to enable the signal on each one that you use.

Right to an Authorized Agent

In certain states, you can designate an authorized agent to submit requests on your behalf. However, we will require written proof of the agent's permission to do so and verify your identity directly. You may designate an authorized agent to submit requests on your behalf using the methods described in this section.

Right to Non-Discrimination

You have the right to not receive retaliatory or discriminatory treatment in connection with a request to exercise your rights. However, the exercising of the rights described below may result in a different price, rate, or quality/level of product or service where that difference is reasonably related to the impact the right has on our relationship with you or is otherwise permitted by law.

Right to Appeal

Depending on your U.S. state of residence, you may have the right to appeal a decision we have made in connection with your privacy rights request. To submit an appeal, please see the instructions in our response to your request or submit your appeal in writing by contacting [email protected] with the subject "Appeal of Consumer Privacy Rights Request."

Third-party opt outs

In addition to these choices, your browser, device, and self-regulatory groups offer these options as well. If you have already exercised your opt out rights using the other links on our Platform, you do not need to do so on third-party sites.

Web browser opt-out: You may be able to opt out of receiving interest-based advertisements using the browser opt-out tools and consumer choice mechanisms provided by interest-based advertising self-regulatory groups by following the links below:

• Digital Advertising Alliance (DAA): https://optout.aboutads.info

Mobile application opt-out: You have the ability to control whether you see interest-based advertisements on your mobile device in the following ways:

• Your operating system may provide mechanisms that allow you to opt in or opt out of the use of data about your usage of mobile apps to deliver interest-based advertising to your mobile device. For more information, consult your device settings.

• The DAA offers a tool for opting out of the collection of cross-app data on a mobile device for interest-based advertising. To exercise your choices with respect to participating companies, please download the AppChoices tool at www.aboutads.info/appchoices.

You may need to opt out separately on all of your browsers and devices, as each opt-out may apply only to the specific browser or device from which you opt out. If you delete or reset your cookies or mobile identifiers, change browsers, or use a different device, any opt-out cookie or tool may no longer work and you will have to opt out again. Even if you choose to opt out of receiving interest-based advertising, you may still receive advertising, but the advertisements may be less relevant.

Do Not Track Signals

Do Not Track ("DNT") is a privacy preference that users can set to have their Internet browser automatically send a signal to our Website to request we not track browsing activity across different sites. There is, however, currently no universal standard for sending and receiving DNT signals. As such, we cannot promise that we respond to all DNT signals but do recognize and respond when required by applicable privacy laws, such as when HTTP header fields or Java objects are used.

Notice of Financial Incentive

Caden Lane offers a variety of customer incentive programs to promote our products and services, including discounts, coupons, and special offers when you sign up for our email list, participate in a marketing promotion or sweepstakes, as well as join our Caden Lane Rewards program. These programs may apply to purchases of both Caden Lane and Lane & Leash products. We collect and retain Personal Information to support and fulfill these incentive programs, including identifiers (e.g., name, email address, phone numbers), commercial information and usage information.

Because we collect and retain Personal Information in connection with our administration of these programs, they may be considered "financial incentives" under California law, or "bona fide loyalty programs" under Colorado law. The Personal Information we collect and retain in connection with these programs may also be used to make your account, to supplement your account information (where applicable), and for targeted advertising. We may sell or share your Personal Information with third parties as described in this Privacy Policy. If you ask us to delete the Personal Information associated with the programs, we will not be able to provide you with access to these programs.

The value of the Personal Information we collect will vary based on the program and is calculated based on expenses related to offering the program, which may include the costs associated with providing discounts or promotions, IP or marketing-related costs, and other related expenses.

Participation in any customer incentive program is optional. To enroll in the Caden Lane Rewards program, please visit https://cadenlane.com/pages/loyalty-program. To sign up for promotional emails, please visit our website at https://cadenlane.com. You have the right to opt out of participation in these programs at any time in accordance with the terms of the program or by contacting us at [email protected].

Unsubscribing From Marketing and Promotional Information

You can opt out of receiving marketing and promotional communications from us. Note that even if you opt out of receiving marketing and promotional communications from us, you will still receive non-marketing or transactional messages from us, including messages about your account and responses to your inquiries. To opt out of receiving our marketing and promotional communications, you can contact us as described in the Privacy Policy, or by following the instructions provided in the communication.

5. Data Security

We have implemented measures designed to secure your information from accidental loss and from unauthorized access, use, alteration, and disclosure. The safety and security of your information also depends on you. Where we have given you (or where you have chosen) a password for access to certain parts of our Website, you are responsible for keeping this password confidential. We ask you not to share your password with anyone.

Unfortunately, the transmission of information via the internet is not completely secure. Although we do our best to protect your personal information, we cannot guarantee the security of your Personal Information transmitted to our Website. Any transmission of Personal Information is at your own risk. We are not responsible for circumvention of any privacy settings or security measures contained on the Website.

6. Policy for Children

We do not use the Website to solicit information from or market to children under the age of 18. By using the Website, you represent that you are at least 18 years of age. We encourage parents and legal guardians to monitor their children's internet usage and to instruct their children never to provide Personal Information through the Website or any other website without parental consent. If you believe a child has provided Personal Information to us via the Website, please contact us and we will use reasonable efforts to locate and delete the information.

7. SMS Messaging

By signing up to our promotional lists, you are giving your express permission to Caden Lane and its agents or vendors the right to contact you with targeted advertising materials by email, text message (SMS), telephone or cellphone, including the use of automated, predictive, programmable, or similar automatic dialers or dialing software, or any other means of communication we may utilize to provide promotional offers. These communications may include offers and information for either of our brands, Caden Lane and Lane & Leash, and messages may be sent from or on behalf of KatyElaine, Inc. or the Lane & Leash Entity. Your consent is not a condition of purchase. To the extent applicable, you expressly acknowledge that you are solely responsible for all charges billed by your mobile service provider. If you no longer wish to receive promotional communications by email, please follow the unsubscribe link located at the end of an email message. If you no longer wish to receive promotional messages by text, reply STOP, END, CANCEL, UNSUBSCRIBE, or QUIT to any mobile message from Caden Lane. We may share your data, including your SMS opt-in or consent status, with third parties that help us provide our messaging services, including but not limited to platform providers, phone companies, and any other vendors who assist us in the delivery of text messages.

Additional terms governing our mobile message service, including opt-out keywords and support contacts, are set forth in Section 22 (Mobile Message Service Terms and Conditions) of our Terms and Conditions, available at https://cadenlane.com/pages/terms-of-service. In addition, you agree to our Messaging Terms (https://terms.pscr.pt/legal/shop/caden-lane-baby/terms_of_service) and Messaging Privacy Policy (https://terms.pscr.pt/legal/shop/caden-lane-baby/privacy_policy).

8. Submitting Information from Outside the United States and Transferring Information

We control and operate the Website and our services from within the United States of America (the "U.S."). Your information may be transferred to, and processed in, the U.S. or any other country in which we or our vendors maintain facilities. Note that the English language version of this Privacy Policy is the controlling version regardless of any translation you may attempt.

9. Links to Other Websites and Third-Party Practices

This Website may contain links to third party websites. It is our intent to provide links only to other quality websites. However, we have no control over these linked websites or, for that matter, any third parties. Any information collected by websites, other than the Website, is not covered by this Privacy Policy. We are not responsible for the content or privacy and security practices and policies of any third parties, including other websites that may be linked to or from the Website. We encourage you to read the provisions of privacy policies on other websites before providing them with your personal information.

10. Changes to this Policy

We reserve the right to make changes to this Privacy Policy at any time and for any reason. Any changes will be reflected in a revised Privacy Policy posted on our website www.cadenlane.com (the "Website") and we will alert you that there has been a change by updating the "Last Updated" date displayed on the Privacy Policy. If Caden Lane determines that such changes materially affect your privacy rights, we will provide additional notice to you to the email address specified in your account, or by temporarily noting "UPDATED" next to the Privacy Policy link in the footer of the website. You are responsible for ensuring we have an up-to-date active and deliverable email address for you, and for periodically visiting our Website and this Privacy Policy to check for any changes.

11. Contact Us

If you have questions or comments about this Privacy Policy, please send us an email at [email protected]. If you prefer, you may also contact us via physical mail at:

KatyElaine, Inc. d/b/a Caden Lane

Lane & Leash

724 State Hwy 46 E, Boerne, Texas 78006