Shipping

STANDARD DELIVERY AND PROCESSING

Caden Lane uses UPS and USPS for most shipping. Shipping charges are calculated automatically in the shopping cart depending on the total cost of your purchase. Caden Lane is not resposibile for items lost, stolen, and/or damaged in transit. 

Items ordered together may not arrive in the same box since some items are custom-made and may require extra care.

Some orders may require a signature for delivery. If you would like more details or to inquire if your order may require a signature, please email orders@cadenlane.com

In stock items typically ship within 3-5 business days*.

*On occasion we may hold item(s) on your order to ship complete for your convenience. If you have questions about your order please email us at orders@cadenlane.com. 

Shipping costs are based on the items ordered and the ship to address.  For a shipping estimate, please use the Shipping Rates Calculator in the shopping cart. 

 

Free Shipping

You MUST use the coupon code at checkout in order to receive free shipping. Free shipping does NOT apply to furniture or sale items (unless the promo states FREE shipping in addition to the discount), and the order total must reach $50 BEFORE taxes are applied (if you are in the state of Texas). 

Coupon codes can not be combined, sorry. Pick your favorite one, and save big!

Free Shipping applies only to standard delivery & processing times, no rush shipments are available, and it does not apply to international shipments either. But don't worry - we do give a discounted rate to our international friends, you'll have several options at check out.

So pick out your favorite items, try to get it above $50, and use the coupon code at checkout! Free shipping is always worth it!

PROMO CODES

Please note our site-wide sales only apply to Caden Lane items and to retail orders, the discount will be reflected in your shopping cart. Promotions can not be combined, only one promotion is allowed at a time. Promotions can not be applied to previous orders.

All coupon codes and promotional sales can typically be found at the top of our homepage.

Happy Shopping!

 

REFUSED DELIVERY

Any refused delivery may be subject to additional fees or a restocking fee. We recommend contacting us prior to refusing the delivery to avoid additional charges.

 

RUSH DELIVERY

Please contact orders@cadenlane.com for options. We do our best to keep all items in-stock but certain items do sell out and may not be available for rush delivery. We are not able to rush delivery of any pre-order items.

Please note that when choosing expedited or rush shipping we still require the 3-5 business day processing time. 

 

INTERNATIONAL SHIPMENTS

Most of our items ship from within the United States. Prices are shown in US dollars. International shipments are not eligible for free shipping offers.

We are happy to ship packages internationally including Canada, Mexico and overseas. Import duties, taxes, and charges ARE included in the shipping charge for UPS selected only. 

Please note that brokerage fees, import taxes, and / or duties may be assessed by the shipping carrier if USPS is the chosen shipment method.These charges are the buyer's responsibility.To ensure that your shipment arrives safely, a signature will be required for delivery.

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