STANDARD DELIVERY AND PROCESSING
Shipping carriers may experience delays beyond the estimated arrival date. Unfortunately, Caden Lane has no control over these shipping carrier delays. All delivery timelines listed at checkout are estimates only and may vary. If your package tracking states "Arriving Late", please contact your selected shipping carrier for more information.
Personalized Items: All personalized items typically ship within 3-5 Business days.
Caden Lane uses UPS and USPS for most shipping. Shipping charges are calculated automatically in the shopping cart depending on the total cost of your purchase. Caden Lane is not responsible for items lost, stolen, and/or damaged in transit.
Items ordered together may not arrive in the same box since some items are custom-made and may require extra care.
Some orders may require a signature for delivery. If you would like more details or to inquire if your order may require a signature, please email firstname.lastname@example.org
In stock items typically ship within 3-5 business days*.
*On occasion we may hold item(s) on your order to ship complete for your convenience. If you have questions about your order please email us at email@example.com.
Shipping costs are based on the items ordered and the ship to address. For a shipping estimate, please use the Shipping Rates Calculator in the shopping cart.
Please note our site-wide sales only apply to Caden Lane items and to retail orders. Promotions cannot be combined, only one promotion is allowed at a time. Promotions cannot be applied to previous orders and cannot be combined with free shipping promos.
All coupon codes and promotional sales can typically be found on our homepage.
Free shipping may be applied on orders over $10 with code FREESHIPME. Please keep in mind that this code can not be combined with any other promotional discount codes. Unfortunately, free shipping is not available for international customers at this time.
Any refused delivery may be subject to additional fees or a restocking fee. We recommend contacting us prior to refusing the delivery to avoid additional charges.
All of our items ship from within the United States. Prices are shown in US dollars. International shipments are not eligible for free shipping offers.
We are happy to ship packages internationally including Canada, Mexico and overseas. Import duties, taxes, and charges ARE included in the shipping charge for UPS selected.
All international shipments will ship out when the order is ready in full. Due to shipping orders complete, shipping time-frame may extend to 3-4 weeks. Please check to see if items you ordered are Special Order Items or Back/Pre-Order Items. If you have questions regarding your shipping time-frame, please email us at firstname.lastname@example.org
All international sales are FINAL SALES.